TERMS AND CONDITIONS
Thank you for ordering from ChocoBunny Cake ! By placing an order and paying your deposit, it will be deemed that you understand and accept the following terms and conditions:
ALLERGIES: Please let us know if you have any special dietary restrictions or allergies, and we will do our best to meet them. However, please note that despite our best efforts to prevent, some cross contamination may occur from our kitchen. We will not be held liable for any allergic reaction resulting from consumption of our desserts.
Delivery and Pick Up : Pick up from Davenport , FL is expected. Cakes are expected to be picked up at pre-designated time. Delivery charges will depend on location and driving time. If you choose delivery, we will do our best and expect the order to arrive on time in perfect condition. However, if a situation beyond our control arises (i.e. traffic conditions), we ask for patience and cannot be held liable. In some situations, we may request that the delivery occur 1-2 days in advance.
Damage : We are not liable for any damage that occurs once the order has been given to the client. Please remember that these products are delicate. If damage has occurred after it has left our possession, you can let us know as soon as possible and request repair, and we will help you out if we are able! Repair, including transportation, will require payment accordingly.
Cakes are heavy, and require a secure level area at the event. If desserts are set up by me, they are not intended to be moved until served.
Please keep all cakes refrigerated until 1 hour prior to the event. Cakes should not be left in the heat for more than 2 hours. Please remember that the quality and freshness of the desserts will be impacted as days go on, and I recommend freezing the cakes if you plan to eat more than 1 day ahead of the event. Cake can be frozen for up to 3 months when packaged carefully.